Your privacy and the security of your personal information is extremely important to us. Any information you provide about yourself will only be used in accordance with this policy and here we explain what we do to keep it secure. The data we collect is either essential for the services we provide or to enhance your experience. We will never share your data with third parties without your approval.
Information that you provide when filling in forms on our website such as your name, business address, telephone number, email address and any feedback you give to us, including by phone, email, post, or when you communicate with us via social media.
Information that you provide when purchasing our products and services, such as your name, business address, telephone number, email address and bank details for payments.
We retain information about the services that we provide to you (including for example, what they were, when and where, what you paid, the way you use our products and services).
We use Google Analytics to monitor when people visit our website and the pages visited. We use this information to analyse trends of traffic data, location data and resources people have accessed for example to enable us to improve our website. We may obtain information about your general internet usage by using technology such as cookies which store information on the hard drive of your computer (refer to section Cookies and similar technologies). This information helps us to improve our website and deliver a better and more personalised service. To find out more about cookies visit www.allaboutcookies.org
Glossop Cartons’ site may contain web beacons from third parties to help us compile aggregated statistics regarding the effectiveness of our promotional campaigns or other website operations. These web beacons may allow the third parties to set or read a cookie on your computer. We prohibit third parties from using web beacons on our sites to collect or access your personal information.
When you register to receive our communications, we retain your information to send you periodic communications about our products, services and general company news updates.
We use a number of methods and technologies to gather information about how you use our sites and services, including:
• Web forms, such as when you type information into a registration form or type a search query into a search box.
• Technologies like cookies and web beacons
• Web logging, which enables us to collect the standard information your browser sends to every website you visit – such as your IP address, browser type and language, and the site you came from – as well as the pages you visit and the links you click while using our sites and services.
• Software installed on your computer or other devices, which may send back information needed to operate, update or improve that software.
• For statistical analysis to help us improve your experience with us.
• To help us understand more about you as a customer, the products and services you choose and the manner in which you communicate with us so we can provide a better service.
• To provide you with information about our products and services, news and service updates.
• To help answer your questions and resolve any issues you have about our obligations with you using our products and services.
• To assess suitability for career applications and to contact you in response to your registered interest in a career at Glossop Cartons.
Cookies cannot be used to run programs or deliver viruses to your computer. You can accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to reject cookies. You must, however, accept cookies to use all the functions on this website.
Storing your Preferences and Settings. If you enter your city or postal code to get local news or weather information on an IFS site, we may store that city or postal code in a cookie so that you will see the relevant local information when you return to the site. This can save you time by eliminating the need to repeatedly enter the same information every time you visit the site.
Targeted Advertising. When we display online advertisements to you, we will place one or more persistent cookies on your device to recognise your device each time we display an ad to you. Because we serve advertisements on our own websites as well as those of our advertising and publisher partners, we are able to compile information over time about the types of pages, content and ads you or others who are using your computer visited or viewed. This information is used for many purposes; for example, it helps us ensure that you do not see the same advertisements over and over again. We also use this information to help select and display targeted advertisements that we believe may be of interest to you.
Cookie name description
IFS_SITE_LANG Identifies the language the user has selected
IFS_EU_COOKIE Sets the time limitation for the acceptance of the EU cookie directive, can be 24 hours or one year
SC_ANALYTICS_GLOBAL_COOKIE These cookies are used to collect information about how visitors use our site. We use the information to compile reports and help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors to the site come from, and the pages they visited.
Pardot Visitor Cookie (visitor_id) The visitor cookie includes the name “visitor_id” plus the unique identifier for your account, which is derived from the tracking code placed on our site. The value stored is the unique ID for the visitor. This cookie is set by Pardot tracking code on visitors and prospects.
Pardot Opt-In Cookie (pi_opt_in) This cookie is what Pardot use to stay in compliance with the “Do Not Track” initiative.
In addition to the cookies, Glossop Cartons may set when you visit our websites, third parties may also set certain cookies on your hard drive when you visit Glossop Cartons’ sites. In some cases, that is because we have hired the third party to provide certain services on our behalf, such as site analytics. In other cases, it is because our web pages contain content or ads from third parties, such as videos, news content or ads delivered by other ad networks. Because your browser connects to those third parties’ web servers to retrieve that content, those third parties are able to set or read their own cookies on your hard drive.
Browser Controls to Block Cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to block cookies.
For example, in Internet Explorer, you may block cookies by taking the following steps:
Click “Tools” and then select “Internet Options”
Click the “Privacy” tab at the top of the window
Move the slider up or down to select the types of cookies you wish to block
Instructions for blocking cookies in other browsers are available at http://www.allaboutcookies.org/manage-cookies/.
Please be aware that if you choose to block cookies, you may not be able to sign in or use other interactive features of Glossop Cartons’ sites and services that depend on cookies, and some advertising preferences that are dependent on cookies may not be able to be respected.
Browser Controls to Delete Cookies. If you accept cookies, you can delete them later.
For example, in Internet Explorer, you may delete cookies by taking the following steps:
Click “Tools” and then select “Internet Options”
On the “General” tab, under “Browsing History,” click the “Delete” button
On the pop-up, select the box next to “Cookies”
Click the “Delete” button
Instructions for deleting cookies in other browsers are available at http://www.allaboutcookies.org/manage-cookies/.
Please be aware that if you choose to delete cookies, any settings and preferences controlled by those cookies, including advertising preferences, will be deleted and may need to be recreated.
Occasionally we work with partners and suppliers to help provide our products and services, and we may share your information, so they can process your order on our behalf, but only where they meet our standards on the processing of data and security. We only share information that allows them to provide their services to us or to facilitate them providing their services to you. Otherwise, we will never share any information with third parties without your explicit consent.
Please be aware that our website or communication may occasionally share links to other websites where we feel it is beneficial (for example, a trade publication featuring news about Glossop Cartons) however we are not responsible for the privacy practices of other sites.
Keeping you informed about our products and services:
We would like to tell you about our products and services that we think might help your business from time to time. Where you have consented to us doing so, we may do this via post, email, text message, phone, online, social media, or by any other electronic means. If you would like to opt-in to receive this information, click here [Link to Opt-in form on Glossop Cartons site].
We won’t send you marketing messages if you tell us not to but we will still need to send you occasional service-related messages. You can opt-out of our marketing communication at any time.
Access and correction of your personal information
You have the right to access the personal information that we hold about you. We will normally provide this information free of charge, however, we will need proof of identity and written notification to do so. If requests are manifestly unfounded or excessive, we may charge a proportionate fee and will advise you of this fee.
If any of the personal information we hold about you is inaccurate or out of date, you may ask us to correct it.
If you would like to exercise these rights, please contact us.
You have the right to delete your personal information if we are not entitled to use it anymore and to have your information deleted if we are keeping it too long. If you would like to exercise this right, please contact us.
How long do we keep your information for?
We will retain a record of your personal information. This is done in order to provide you with a high quality and consistent service. We will always retain your personal information in accordance with law and regulation and never retain your information for longer than is necessary.
When using one of our websites or mobile applications, you may be able to share information through social networks like Facebook and Twitter. For example, when you like, share or review our services. When doing this your personal information may be visible to the providers of those social networks and other users. Please remember it is your responsibility to set appropriate privacy settings on your social network accounts so you are comfortable with how your information is used and shared on them.
Glossop Cartons is committed to protecting the personal data you share with us. Glossop Cartons uses a combination of industry-standard security technologies, procedures and organisational measures to help protect your personal data from unauthorised access, use or disclosure. Glossop Cartons supports online security using secure server technology because we want your data to be safe. There are security arrangements and facilities on Glossop Cartons’ sites to prevent abuse.
If you would like to exercise one of your rights as set out above, or you have a question or a complaint about this policy or the way your personal information is processed, please contact us by one of the following means:
By email: firstname.lastname@example.org
By post: The Managing Director, Glossop Cartons, Unit 5 Haigh Avenue, Whitehill Industrial Estate, Reddish, Stockport. SK4 1NU
You also have the right to lodge a complaint with the UK regulator, the Information Commissioner. Go to ico.org.uk/make-a-complaint/ to find out more.